Return &
Refund Policy
Updated Jan 2024
Returns
We accept returns within 10 days of delivery if the item is unused, in original packaging, and in resalable condition.
Non-Returnable Items
- Custom or personalized items
- Clearance or sale items
- Products damaged by misuse or improper care
Refund Process
- Contact us at info@nightlife-essentials.com to request a return.
- Once we receive and inspect your return, we will issue a refund to your original payment method within 5-7 business days.
- Shipping costs are non-refundable.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 3 days of delivery with photos, and we will arrange a replacement or refund at no additional cost.
